Cookie Policy

1. Introduction

This Cookie Policy explains how Tame Lumen ("we," "our," or "us") uses cookies and similar tracking technologies on our website tame-lumen.com. This policy should be read alongside our Privacy Policy for a complete understanding of how we handle your data.

By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to:

• Remember your preferences and settings
• Recognize you when you return to the site
• Improve website performance and user experience
• Analyze website traffic and usage patterns
• Deliver relevant content and advertisements

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users get error messages. This information helps us improve our website performance.

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

4. Third-Party Cookies

We may also use third-party cookies from trusted partners to enhance your experience:

4.1 Social Media Plugins

Our website may include social media features that may set cookies to enable proper functionality of these features.

4.2 External Services

We may use external services such as:

• Payment processors for handling transactions
• Customer support chat services
• Video conferencing platforms for consultations

These services may set their own cookies according to their respective privacy policies.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie settings

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

5.3 Opt-Out Links

For specific third-party services, you may opt out directly:

• Google Analytics: Google Analytics Opt-out
• General advertising opt-out: Digital Advertising Alliance

6. Impact of Disabling Cookies

If you choose to disable certain cookies, some features of our website may not function properly:

6.1 Necessary Cookies

Disabling these cookies may prevent you from using essential website functions such as:

• Submitting contact forms
• Maintaining your session during site navigation
• Accessing secure areas of the website

6.2 Analytics Cookies

Disabling these cookies will not affect your website experience but will prevent us from:

• Understanding how our website is used
• Improving website performance and content
• Identifying and fixing technical issues

6.3 Marketing Cookies

Disabling these cookies means:

• You may see less relevant advertisements
• We cannot measure the effectiveness of our marketing campaigns
• You may see repeated advertisements

7. Cookie Retention Periods

We retain cookies for different periods depending on their purpose:

• Session Cookies: Deleted when you close your browser
• Short-term Cookies: Typically 30 days or less
• Medium-term Cookies: Usually 3-12 months
• Long-term Cookies: Up to 2 years maximum

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Displaying a notice on our website for major changes

9. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

10. Your Rights

Under data protection laws, you have certain rights regarding cookies and your personal data:

• Right to be informed about cookie use (this policy)
• Right to control non-essential cookies
• Right to withdraw consent at any time
• Right to access your personal data
• Right to rectify inaccurate data
• Right to request data deletion

To exercise these rights, please contact us using the information provided above.