Terms of Service

1. Agreement to Terms

By accessing and using the Tame Lumen website (tame-lumen.com) and our career counseling services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our website or use our services.

These Terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Tame Lumen provides professional career counseling services including but not limited to:

• Career coaching and planning
• CV and LinkedIn profile optimization
• Interview preparation and training
• Executive coaching
• Career transition support
• Graduate career launch programs

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Use of Services

4.1 Permitted Use

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any unlawful or fraudulent purpose
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or other harmful code
• Violate any applicable laws or regulations

4.2 Content Guidelines

When providing information for our services, you agree that your content will not contain:

• False, misleading, or fraudulent information
• Defamatory, obscene, or offensive material
• Confidential information belonging to third parties
• Copyrighted material without proper authorization

5. Payment Terms

5.1 Pricing

Service fees are clearly outlined on our website and may be subject to change. All prices are quoted in British Pounds (GBP) and include applicable taxes unless otherwise specified.

5.2 Payment

Payment is required before services are rendered unless otherwise agreed in writing. We accept various payment methods as indicated during the booking process.

5.3 Refunds

We offer a satisfaction guarantee for our services. If you are not satisfied with your first session, you may request a full refund within 14 days. Subsequent sessions may be refunded at our discretion based on specific circumstances.

6. Intellectual Property Rights

6.1 Our Content

The content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are owned by Tame Lumen and are protected by copyright and other intellectual property laws.

6.2 User Content

You retain ownership of any content you provide to us. However, by using our services, you grant us a limited license to use your information for the purpose of providing career counseling services.

7. Confidentiality

We understand the sensitive nature of career counseling. All information shared during our sessions is treated with strict confidentiality. We will not disclose your personal or professional information to third parties without your explicit consent, except as required by law.

7.1 Professional Standards

Our counselors adhere to professional standards and ethical guidelines in career counseling. This includes maintaining client confidentiality and providing unbiased, professional advice.

8. Disclaimers and Limitations

8.1 No Guarantee of Results

While we strive to provide excellent career counseling services, we cannot guarantee specific outcomes such as job placement, salary increases, or career advancement. Results depend on various factors including market conditions, individual effort, and external circumstances.

8.2 Professional Advice Disclaimer

Our services are for guidance and educational purposes. They do not constitute legal, financial, or medical advice. You should consult with appropriate professionals for such matters.

8.3 Third-Party Services

We may recommend or provide links to third-party services or websites. We are not responsible for the content, services, or practices of these third parties.

9. Limitation of Liability

To the fullest extent permitted by law, Tame Lumen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Tame Lumen, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you provide to us

11. Termination

11.1 Termination by You

You may terminate your use of our services at any time by discontinuing use of our website and services. If you have ongoing service agreements, please refer to the specific terms of those agreements.

11.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms or engage in conduct that we deem inappropriate or harmful.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Tame Lumen regarding your use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: